How to withdraw

As part of our commitment to provide a truly superior service, Dover Downs Hotel & Casino Online makes every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible.

Prior to making a withdrawal, you must verify your identity by uploading personal documents via the cashier only:


Verify ID DE Dover

To withdraw your winnings from your gaming account, please follow the steps listed below:

  1. Launch your poker/casino software OR go directly to the cashier (go to Step 4).
  2. Log in by entering your username and password.
  3. Click on the Cashier button.
  4. Once in the Cashier, click on Withdrawal.
  5. In the field provided, enter the amount that you wish to withdraw from your account.
  6. Enter the payment method by which you wish to receive your Remaining Withdrawal Balance (please see Dover Downs Hotel & Casino Online Withdrawal Policy) if any exists.
  7. Click on the Submit Withdrawal Request button.
  • To learn how to reverse your withdrawal, after having requested it, please see Reversing Your Withdrawal.
  • To review your withdrawal history, click on the Withdrawal History button in the Cashier.
  • You may also review your deposit and withdrawal history using the Game History feature.

Please note the following important information:

Withdrawals requested within a 24 hour period, via the same payment method, may be combined as one payment.

Your authorization or requested documentation is required to process your withdrawal requests. We may also ask that you sign a list of your previous deposits.

Dover Downs Hotel & Casino Online reserves the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

Please see Dover Downs Hotel & Casino Online Withdrawal Policy.

Bonuses may be withdrawn only after all Bonus Policy requirements have been met.

There are no fees for any of our withdrawal services.

For assistance with any of your other online gaming needs, don't hesitate to contact us.