Withdrawal Payment Time Frames

Withdrawal requests are processed three business days from the date of request. During this time you may cancel your withdrawal request from within the Cashier, and return it to your bankroll. This will allow you to play for real money (Money Play) without making a new deposit to your Dover Downs Hotel & Casino Online account. After three business days the status of your withdrawal request will change to "processed" and you will no longer be able to cancel it.

The following is a summary of the withdrawal process:

Please note: All time frames are calculated in business days (Monday through Friday).


Payment Method Awaiting Process or Accepted* Processed** Total Payment Posted as from:
Bank Transfer (ACH) Standard & VIP Members: 3 Days Up to 5 days Up to 8 days Dover Downs Hotel & Casino Online
NETELLER 2 Days 1 business day 3 business days Dover Downs Hotel & Casino Online

You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.

Please note: it may take additional time for your payment method provider to post your withdrawal funds to your account.

Dover Downs Hotel & Casino Online reserves the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.

There are no fees for any of our withdrawal services. In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.

We want our members to receive their winnings as soon as possible and will do our utmost to keep the time frames stipulated above (please see our Withdrawal Policy for further information). Please be aware however, that some withdrawal methods are completed via third parties and delays beyond our control may occur, in rare cases.

If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.